Privacy Policy

1. Introduction

Brandon's Tire and Service LLC ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you register to receive SMS messages from us. By providing your mobile number and opting in to our SMS services, you agree to the terms described below.

2. Information We Collect

When you register for SMS updates, we may collect:

• Phone Number – to deliver SMS messages.
• Name, Email, or Account Details – if you provide them for account verification or scheduling purposes.
• Message Interaction Data – such as delivery confirmations and responses (e.g., STOP, HELP).

We do not sell, rent, or share your mobile information with third parties for marketing purposes.

Website analytics. We run privacy-light, first-party analytics on our own servers to understand which pages are visited, which on-page actions are taken, approximate location by country, city, or region when available, and browser and device type. We may use first-party cookies to remember an anonymous visitor and session so we can connect a campaign or landing page to later actions on this website. These records use one-way, non-reversible hashes for IP address and analytics cookie IDs (we do not store your raw IP).

Third-party measurement. We use Google Tag Manager to manage analytics and advertising or remarketing tags, such as Google Analytics, Google Ads, Meta, Microsoft, or call-tracking tools when configured. We do not send sensitive repair details or form-message text to advertising platforms, and we do not sell this data.

3. How We Use Your Information

Your information may be used to:

• Confirm appointments, send reminders, or provide important service updates.
• Deliver promotional offers (if you have opted in).
• Respond to customer support requests.
• Comply with legal or regulatory requirements.

4. Consent and Opt-Out

• By registering, you consent to receive SMS messages from Brandon's Tire and Service LLC.
• Message frequency may vary depending on your account activity and preferences.
• Standard message and data rates may apply.
• You may opt out at any time by replying STOP to any SMS we send. After opting out, you will not receive further SMS messages, except those required for fraud prevention, account security, or legal obligations.
• For help, reply HELP or contact us directly using the details below.

5. Data Retention

We retain SMS registration data only as long as needed to provide services, comply with applicable laws, and resolve disputes. Once no longer necessary, your information will be securely deleted.

6. Data Sharing and Disclosure

We may share your information only with:

• Service Providers – such as SMS gateway providers, strictly to deliver messages.
• Legal Authorities – if required by law or court order.

We will never sell or share your phone number or SMS data with unaffiliated third parties for advertising.

7. Security

We maintain reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

8. Children's Privacy

Our SMS services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If material changes occur, we will notify you via SMS, email, or by posting an updated policy on our website.

10. Contact Us

If you have questions about this Privacy Policy or our SMS practices, please contact us at: